Have your travel arrangements turned out to be different from what your travel agent or tour operator told you? Did your luggage get lost or damaged or have you been injured or inconvenienced by something that's happened when travelling by air or at an airport, even during check-in, immigration or security controls? Have you suffered loss from what airlines do; from selling you air travel to looking after you during your flight? Or maybe you've been injured or your property has been damaged by aircraft operating near or flying over your home?

Then this book can help you. It talks...