This book is a server's point of view and pokes fun at customers who probably have no idea how much of a pain in the ass they really are It's blunt and on point, and it's filled with hilarious stories of different situations that have happened to me and my co-workers over the years. You will learn how the front of the house is run, you will find out why it's important to be courteous to someone who's serving you food and beverages... and you will finally learn how to order your damn eggs