To meet the challenges of today s work environment, all employees must be focused on achieving business goals, with managers creating a work environment where personal effectiveness and continuous improvement is sought by all. However, often this is not the case. Managerial leadership is becoming more and more based on fads and personality and, even when trained, managers are using conflicting models.

This book provides managers with a holistic and integrated approach to people management. It treats leadership as something everyone can learn and understand. The principles and practices...