An elderly lady says to her Grandson, "There are two words you should never use. One is swell and the other is lousy." He says "OK, Grandma, what are the two words?" This book is about what to say and what to do, on various occasions. It's fun to learn these rules. They'll give you self-confidence and also show you how to enjoy social warmth. There are rules for how to talk to your teachers -- and the bus driver. There are very specific routines for you to follow when attending a wedding or a funeral. This book explains, with humor, why certain rules of etiquette exist, and how they can be...