Delivering on the IT Promise by Unlocking the Buried Potential of IT Organizations. Learn how companies can change their IT strategy to drive better outcomes for IT initiatives and services that improve the client's condition while still managing the company's balance sheet. Successful IT transformation requires a culture where employees share a common language, provides clarity on what employees need to do, and base rewards on real outcomes. But before this transformation can happen, a company's leadership must see the world through the eyes of the company's workforce. Over the last decade,...