Achieving Excellence in Dealer/Distributor Performance offers in-depth management coaching in each of these areas -- machinery sales, rentals, service, parts and customer training and retention, and is filled with practical programs to strengthen and increase profitability, cash flow and customer retention. Improving an industrial equipment business has four requirements: 1.Measure the dealership against proper benchmark metrics. These 48 Critical Profit Variables are covered in detail in this text. 2.Determine where you stand, find the gaps in your performance, Comprehensive self-assessment...