In the line of duty, whether it is public-safety or another industry, there will be the inevitable critical incident on the job, which can result at times in physical injury or even fatality. The incident may also create another type of injury, more difficult to detect but often lasting much longer than a physical injury, and one that can cause safety issues in the future. Post-Action Strategic Debriefing(c) addresses the incident immediately after, using a technique of combined aspects of critical incident stress debriefing and the after-action review, as well as counseling and intervention...

The new administrative assistant is a team member Gone are the days of performing only the basic duties of typing and filing; now the assistant is a vital part of the every day business process. If you want to learn how to be exceptional and be a central part of a boss's work processes, this is the course for you. Learn the professional way to handle the basics -- calls, calendars, filing, time management, organization -- and also learn how to present yourself as a true professional -- demeanor, actions, skills, etc. Become the promotable key player you know you can be. This self-paced...