Despite the continuous rise in retail e-commerce sales, many online retailing environments using e-commerce solutions fail to meet their profit goals. The e-commerce revolution creates a highly competitive marketplace that companies have to work hard in order to sustain their existence in a market where consumers have many options for purchasing a product or service. Firms long-term profitability in a competitive marketplace depends on their capability to attract and keep loyal consumers. To these firms, understanding the impact of online shopping motivational factors will enable them to...
Despite the continuous rise in retail e-commerce sales, many online retailing environments using e-commerce solutions fail to meet their profit goals....