From a highly experienced General Practice Manager with many years' working within NHS management in various surgeries around the UK, comes a handbook for all surgery staff, including doctors and nurses, on the contemporary business process of medical administration. In these pages, Dr V Subramanian shares his experience and management skills with all those wishing to learn about this vital cog in the machine of the NHS. Transcribed from a blog dedicated to the same purpose (www.manigpsm.com), the book begins with an insight into General Practice surgeries as seen from a contemporary business...