After twenty years of trying to get it right, precious few organizations have cracked the code of employee engagement. Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls "the engagement paradox" the more companies focus on engagement, the more disengagement they produce.
What causes this paradox?
As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today -- energy. In today's exhaustion era, employees are simply...