This book focuses on the performances of two national disaster management agencies and one major non-profit organization, namely, FEMA, EPA and the American Red Cross. It examines six performance assessment frameworks and presents a comprehensive statistical evaluation model to assess the performance of public and non-profit organizations in managing natural disasters. Data and information were collected from agencies; a survey of thirty Disaster Management Experts was conducted; and a survey of 108 residents of New Orleans, Louisiana was carried out to assess the performance of these...