Are you sick and tired of bad customer service? We all are Do you feel customer service is becoming a dying art? We all do Do you wish there was only some way to fix it? Well, there is and "The Ten Commandments of Customer Service" is the solution Written by Richard Corrente, who has been a business analyst and a national public speaker for over 30 years, this book is the perfect read for these hard financial times. Each chapter describes, in great humor, what's wrong and how to fix it. And Rick's point of view is spot on He makes sense Good, common sense His mission: To fix what's...