A UNIVERSAL PROBLEM Every hour of every day, there are people around the world who struggle to find things. This all comes into sharp focus when somebody dies. When that happens, it's often down to a family member or close friend to try to sort out the deceased person's affairs. The person involved in the search may need to find a birth certificate, marriage certificate, insurance policies, house deeds and so on. The first hurdle to overcome is usually passwords. Sometimes they'll look for papers that have been lost or mislaid. Sometimes they'll search for hours or days looking for something...