This book is the first in the "Value Search, Closing the Gap" series and describes a holistic process for achieving successful programs, projects, services and products. The Closing the Gap series relates to program and project leadership, stakeholder consensus-building, informed decision-making, setting clear & transparent strategic direction, performance enhancement and effective change management for achieving real performance gains. The Overview book introduces a training and coaching system which enables participants to: formulate strategy; identify, select and develop innovative...

Here is an easy-to-read and brief, yet very informative, guide to improving performance and outcomes for executives and senior managers. Value Assurance (VA) is an overarching, business and functional performance improvement process. It is particularly effective for guiding business change initiatives, such as new systems to increase performance, as well as complex capital endeavors that will bring about significant or rapid change. So often, many programs and major projects (including products, systems and services) have failed to produce their expected performance. This can be due to a...