Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability explores the role of marketing in revenue management (RM) in depth. While much of the past research on RM has focused on forecasting and optimization models and on adaptation of RM to the specific needs in various industries, the customer seems to have been relatively forgotten in this stream of research. The authors take a customer-focused approach to revenue management. Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability provides an overview of RM and discusses approaches that firms...