One of the greatest challenges in providing information and communication technology access is that about 775 million people in the world are completely non-literate and many are able to read only with great difficulty and effort. Even though mobile phone penetration is growing very fast, people with low levels of literacy have been found to avoid complex functions, and primarily use mobile phones for voice communication only. User Interface Design for Low-literate and Novice Users: Past, Present and Future looks at how we can design information and communications technology (ICT) user...