The objective of this research was to determine if a relationship exists among human performance, human abilities and organizational commitment among call center recruiters. Employee turnover is a well-known problem and financial burden to any organization through the cost of recruitment, training, lost productivity, new hire, and cost of lost sales that ultimately affects a company's bottom line. When an employee leaves an organization, the cost incurred can sometimes be a consequence of their job performance. Research indicates there are relationships between job performance and human...