The book is written to educate secretaries and general public on steps to troubleshooting computer common problem. The world of ICT has change the way office work is done, therefore this book has digested solutions to that especially, the way computer can be handled to aid office work and speed. The world of work has changed due to ICT and has affected the duties performed by most office holder, especially the secretary. The book did justice to the pressing needed skills in the office of the 21st Century.