It was researched using qualitative methods, applying the Action Research design. The research identified that primarily using financial performance management and measurement systems, without using non-financial measures is not optimum performance.This approach misses the benefits of the non-financial system, consisting of the financial systems, customer, internal business processes, and learning and growth perspectives. Organisations operating with a view of delivering monetary value for its stakeholders by using only financial measurements, cannot deliver the relevant satisfaction for...
It was researched using qualitative methods, applying the Action Research design. The research identified that primarily using financial performance m...
Many businesses in Africa are not growing steadily, cannot help reduce the economic downturn rates of their countries and are gradually folding up as their profits and turnovers are not increasing. This is a result of their inability to break out beyond their current locations as they are lost in the web of political upheavals and changes in policies coupled with the speed of technological upgrades of machinery and equipment which the developed countries can access more easily. Spreading the business tentacles is a useful tool and strategy to build up the firms corporate image and market...
Many businesses in Africa are not growing steadily, cannot help reduce the economic downturn rates of their countries and are gradually folding up as ...