This book aims to helps hospital workers to implement principles of privacy of patients information to avoid the breaching of privacy contracts and bad reputation.It creates awareness to organization that keep private information about customers on how to collect private information to meet legal obligations. Policy makers need to include a confidentiality clause in their contracts to cover the collection and the release of private information.

In Kenya, majority of banks have introduced electronic banking, mobile banking and other e-banking facilities, to enhance delivery channels to their customers. It is however, important that the introduction of these products be accompanied with programs to broaden consumer horizon by enhancing their knowledge in the new and more innovative way of conducting banking business. For example, while electronic banking is fast and convenient mode of conducting banking transactions, this is yet to gain acceptance among banking consumers, due to fears of apprehension in this mode of banking. Like many...

This study analyzed factors contributing to job satisfaction of faculty members in public and private universities in Kigali, Rwanda. This would improve faculty members' performance; provide better quality of education so as to build a competitive and dynamic knowledge based economy. The study used a descriptive-correlation and descriptive comparative research design, where 169 out of 300 respondents completed a structured questionnaire. The data collected in the study was analyzed by the Statistical Package for Social Science (SPSS). Study findings revealed that faculty members in public and...