The proliferation of online education in academic institutions over the past decade has revolutionized and challenged teaching and learning models. With distinct advantages over traditional face-to-face in the academic world, online learning reduces learners' travel costs as well as time away from their work and family. However, despite these benefits, online education continues to be challenged with high student withdrawals of 30-50% compared with 14% in the traditional classroom (Lynch, 2001). This research effort investigated the possible factors that may affect online students'...