Aerospace is very important to the Canadian economy, with over 80,000 employees; generating over $20 billion dollars in revenue. However, with the economic downturn, sales have been decreasing. Competition is growing with emerging countries entering the market, companies are struggling to stay competitive, and they are adopting various practices to deliver value to their customers. The principles of lean manufacturing strive to do just that, and while enjoying much success in production environments, lean principles have been found to be applicable in other areas of the enterprise, including...