The relationship between environmental agencies and polluters is especially challenging in the context of micro and small sized enterprises (McSEs) in developing countries. The focus is mainly at end-of-pipe solutions that are usually unaffordable for McSEs. In order to engage them in achieving national environmental policy goals, this thesis reflexively combines the theoretical fields of Action Research and Negotiation/Conflict Resolution to fill the gaps in knowledge. A methodology was developed that is problem-driven and iterative by using longitudinal data collection rather than...