This book explores the use of technology to detect, predict and understand social cues, in order to analyze and prevent conflict. Traditional human sciences approaches are enriched with the latest developments in Social Signal Processing aimed at an automatic understanding of conflict and negotiation. Communication-both verbal and non-verbal, within the context of a conflict-is studied with the aim of promoting the use of intelligent machines that automatically measure and understand the escalation of conflict, and are able to manage it, in order to support the negotiation process. Particular...
This book explores the use of technology to detect, predict and understand social cues, in order to analyze and prevent conflict. Traditional human sc...