The banking industry in Ghana has changed considerably since 1988 as a result of the gradual and steady implementation of financial services deregulation, globalisation and the emergence of communication and information technologies. The financial deregulation was undertaken as part of the structural economic adjustment and stabilization program launched in 1983 with the assistance of the International Monetary Fund and World Bank. These financial sector reforms are aimed at increasing banks competitiveness, efficiency and performance in Ghana's banking system that could then contribute in...