Debut novel tells the story of a talented young hotel manager whose business skills don't quite translate into managing the people he has to work with. Martin Hammond is an affable and ambitious manager at a hotel in Greater London. He is full of self-belief and feels confident that he can rise to the challenge of his demanding job, tackling any issues head on with success and flair.. But Martin is so driven to succeed in his job that he frequently fails to connect with those who work alongside him, his numerous members of staff - cleaners and cooks, receptionists and security - and to...