This text presents the practical application of queueing theory results for the design and analysis of manufacturing and production systems. This textbook makes accessible to undergraduates and beginning graduates many of the seemingly esoteric results of queueing theory. In an effort to apply queueing theory to practical problems, there has been considerable research over the previous few decades in developing reasonable approximations of queueing results. This text takes full advantage of these results and indicates how to apply queueing approximations for the analysis of manufacturing...