The BSC model, introduced by Kaplan and Norton was primarily designed for Western countries that operate in a capitalist economy. The study aims at redesigning the BSC model so that it becomes more suitable for an Indian framework. The analysis of data was done to evaluate the strength of the six strategic themes which includes culture and relationship perspective, stakeholder perspective, value creation perspective, practices and processes perspective and intellectual capital perspective. The study provides insight regarding the changes and presence of new perspectives that would be suitable...
The BSC model, introduced by Kaplan and Norton was primarily designed for Western countries that operate in a capitalist economy. The study aims at re...