In order to understand change process in organizations, it is important to understand the role of information technology as an enabler in such change. The dynamics that lead to change in contemporary organizations have their roots in evolution and continuing innovations in information technology (IT). This study examines theories of Operations Research (OR) of which Decision Analysis (DA) is a component part, and the relevance of mathematical and statistical techniques used by OR theorists to predict outcomes in organizational change process and development. The study starts with an overview...