How to respond effectively to humanitarian crises is one of the most pressing and seemingly intractable problems facing the United Nations. Martin Barber, for many years a senior UN official and with decades of humanitarian experience, here argues that the explanation for UN 'failures' or only partial successes lies not with any lack of idealism or good intentions but with the constraints placed on aid workers by ill-considered policies and poor practical application officials are 'blinded by humanity'. Barber presents an inside story based on personal/hands-on/practical experience in Laos,...