Whether it's a minor argument or a long-lasting dispute, conflict is an unavoidable reality of working and interacting with others. But while you'll find countless books on how to manage or negotiate conflict in the workplace, the real key is learning how to transform it-consciously taking the destructive tension of disconnection and, in the moment, choosing to turn it into something dynamic and creative.

This is the process of creating flow: a positive, forward-moving energy that bolsters human connections and enhances your results. And it starts with recognizing the real reasons that...