Excellent IT Management is a practical guide for outstanding IT management based on the experiences of leading CIOs and senior IT managers. Written in a clear and open style, it offers a host of industry-leading techniques, models and guidelines for every IT professional looking for new ideas and career success. Hundreds of practical ideas to help you: Create IT strategy - A proven process with guidelines to create and communicate high quality IT strategic plans Deliver better projects - key insights for project, program and portfolio management, and an essential guide for successful change...