The importance of quality has been long recognized in the business environment in order to obtain or manufacture higher quality products. In manufacturing environment, quality improves reliability, increases productivity and customer satisfaction. In order to survive in a competitive market, improving quality and productivity of product or process is a must for any company. Quality Control (QC) tools are essential to improve the quality of manufacturing process. These tools are used to solve 95 percent of the problems faced by the organizations for improving its effectiveness. A case study...