A favorable reputation is an asset of importance that no public sector entity can afford to neglect because it gives power, autonomy, and access to critical resources. However, reputations must be built, maintained, and protected. As a result, public sector organizations in most OECD countries have increased their capacity for managing reputation. This edited volume seeks to describe, explain, and critically analyze the significance of organizational reputation and reputation management activities in the public sector.
This book provides a comprehensive first look at how...
A favorable reputation is an asset of importance that no public sector entity can afford to neglect because it gives power, autonomy, and access to...
