"Business Improvement Tools Made Easy - Volume 1" will be the go-to reference book for company leaders, project managers and process improvement professionals that want to ensure their business initiatives and improvement projects are successful, that is, on time and exceed expectations. This book covers ten powerful business tools that can be used equally well by any size business, any type of business (retail, government, education, manufacturing, health care), anywhere in the world. Volume 1 covers Project Charter, SIPOC, Stakeholder Management Plan, Process Mapping, CTQ Flowdown,...