Communication lies at the core of all conflicts and reconciliation processes. Today, communication environment is going through a deep transformation marked with the rise of new media. Mass media, which have traditionally been an implicit actor in conflicts, are also being challenged as a result of this transformation, where individual citizens are taking the role of media makers and challenging the hegemonies over discourse. Here, the question is how to transform the mediat(iz)ed communication into media aided dialogue, as new media is presenting novel opportunities for communication within...