Welcome to Harness the Email Writing Process, a book written specifically for people who want to improve their email-writing skills and abilities. This book is based on a business-writing course that I teach online for University of Toronto continuing education students and for corporate clients and private student. This book, Harness the Email Writing Process, is for you if you are looking to do any of the following: - become a more effective email writer - become a more efficient email writer - make your points in a clear, concise, focused manner - get your readers to take clearly defined...