Most industries have some form of regulation, weather administered by a professional organization, State Board or governmental statute. They all specify the information required to make the invoice comply with their requirements. Often these rules and regulations go unknown until issues arise with the invoice in question. Very few shops have the knowledge of what is exactly required. This often results in these documents lacking critical information that is required by law. By missing required information, you open the door for the State to levy and collect fines, lawsuits from the customer...

Now that you've accepted the job and understand the requirements, as a service writer there are few things that you will need to be focused on. Number one is the needs of your customer, this is the most important item you need to focus on. The hole repair industry is driven by the needs of the customer, without them you would be unemployed. Keep in mind that no one is excited about having to bring their vehicle in for service. Even when scheduled, most have other things they would rather be doing. They are all in need of having their vehicle repaired in a timely manner at a reasonable price....