There is a building in Richmond, Virginia, full of unsung heroes. Day after day, patients and their loved ones face some of the most traumatic events of their lives, while caregivers and staff work around the clock to provide the best healing experience they can.

This is the Polytrauma Rehabilitation Center at McGuire Veterans Affairs Medical Center. Never before has the VA allowed a journalist and author such access to this beacon of hope for injured service members and veterans. The results are inspiring, with many uplifting success stories as well as painful times that can be...