How do you choose a care home for a relative or friend? The care home may look perfect in the brochure, but is that a true reflection of what it's like to live there? Can the manager's claims be trusted? Written by an insider who's worked in care for sixteen years, this book will show you how to tell if all is really as it seems. Are the home's residents looked upon as people, or just as money generators? Will your mum be allowed something to drink in the evening, or will she be left thirsty just so that she won't need the lavatory in the night? This is a book for anyone with a relative or...