In 2010, we reported that the performance measures from CNCS's previous strategic plan were poorly aligned with its strategic goals and did not demonstrate the results of its work.3 Given that CNCS is in the process of implementing its new strategic plan and performance measures, we examined the following key questions: (1) To what extent does CNCS fund service activities that are covered by its performance measures? (2) What key challenges, if any, affect the ability of CNCS and its grantees to measure performance?
In 2010, we reported that the performance measures from CNCS's previous strategic plan were poorly aligned with its strategic goals and did not demons...