Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally. Discover the root causes of poor communication and learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others. Completely updated and revised, this international bestseller outlines proven techniques to help workers keep their cool in a variety of situations. Dealing with...
Everyone who has had to deal with irate, rude, impatient or aggressive people in the workplace will welcome this book. Dealing with Difficult People o...
At one time or another, everyone has had to deal with frustrating spouses and children who are irate, rude, impatient or aggressive. This book outlines useful techniques that will help you "keep your cool" when faced with annoying spouses and children. Dealing with Difficult Spouses and Children is an absolute must if you've had to deal with manipulators who expertly push your buttons or if you allow others to make you feel irritated, stressed, frusrated, angry, hurt, revengeful or guilty. Roberta Cava is the owner of Cava Consulting in Australia and presents her seminars worldwide including...
At one time or another, everyone has had to deal with frustrating spouses and children who are irate, rude, impatient or aggressive. This book outline...
Have you started your day feeing happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you ever feel you're not in control during these situations? Do you let other people manipulate your day? Difficult situations arise for everyone, both at home and in the workplace, but armed with the tools you need to handle them constructively, you'll be able to regain control and manage your side of any transaction. Dealing with Difficult Situations is essential reading for anyone who wants to handle difficult behaviour and take back control during...
Have you started your day feeing happy with the world, but find it going rapidly downhill because of the difficult situations you face? Do you ever fe...
At one time or another, everyone has had to deal with frustrating relatives and in-laws who are irritating, rude, impatient or aggressive. This book outlines useful techniques that will help anyone "keep their cool" when faced with annoying siblings, relatives, seniors, parents and in-laws. Dealing with difficult relatives and in-laws is an absolute must if you've had to deal with manipulators who expertly push your buttons or if you allow others to make you feel angry, hurt, guilty or frustrated.
At one time or another, everyone has had to deal with frustrating relatives and in-laws who are irritating, rude, impatient or aggressive. This book o...
Dealing with Workplace Bullying - Society's Corporate Disgrace is an expose of how governments and companies react or don't react to workplace bullying. Most give little or no protection for the millions of workers who suffer from workplace bullying, harassment and violence. Dealing with Workplace Bullying is an absolute must for anyone who has been subjected to workplace bullying, has witnessed it and for those working in Human Resources Departments. Be sure to check out Roberta's two other bullying books: Dealing with School Bullying, and Dealing with Domestic Violence and Child Abuse
Dealing with Workplace Bullying - Society's Corporate Disgrace is an expose of how governments and companies react or don't react to workplace bullyi...
