Agile is not new. Many years ago, project leaders began working closely with the user community and engaged them throughout the entire project process. This ensured that the users were involved in determining what they wanted and how it would be presented. Through this natural course of human involvement, the requirements evolved naturally to meet the needs of the customers, ensuring greater satisfaction with the results. By engaging the user, the development team ensured that they delivered to meet the needs of the user and also gained incremental user 'ownership' of the product. The...