In front of us lies a rather unique study. Unique in respect of both its initiative and its set up. This study is the result of a private initiative of an international organization of management consultancy firms. It is the first time that such a broad international study was undertaken jointly by individual consulting firms in many different countries. Moreover the method used can be characterized as 'from the bottom up'. Representatives of almost 100 organizations in seven European countries were interviewed by seven individual management consultancy firms on the basis of their own...