No matter how serious the competition on industrial marketing becomes, only consumer loyalty ensures steady and long-lasting revenue growth for any kind of businesses. The purpose of this study was to determine the relationship between Customer Relationship Management (CRM) strategy implementation and customer loyalty in telecommunication companies: user satisfaction as a mediating effect. This study discovered the elements of CRM that should be applied by telecomunication companies selected in its operation that leads to user satisfaction and customer loyalty. The study adapted and...
No matter how serious the competition on industrial marketing becomes, only consumer loyalty ensures steady and long-lasting revenue growth for any ki...
HRMIS has become important in helping modern organizations manage human assets effectively. In the 21st century, the use of the Internet and Information Technology (IT) has provided many advantages to organizations. HRMIS attributed to Human Resources (HR) technologies, which consist of both systematic and operational. In Malaysia, the government started to use HRMIS during the 21st century to store information. HRMIS improves the system flow and management efficiency. However, every systems drawback can affect the HR Management of organizations. However, the effectiveness of the system...
HRMIS has become important in helping modern organizations manage human assets effectively. In the 21st century, the use of the Internet and Informati...
