How can an internal service providers create value? How can you add value when you don't have "real" clients? Whether IT, HR, finance, legal, logistics or other, internal service providers are being asked to step to the plate and become value creators. But how? Why are some internal service providers considered strategic partners while others are merely cost centres? Why some ISP seem to have limitless budgets while others fight for every penny they have? Personality: the most powerful way to look at internal service providers and the value they add. And it all starts with four personality...
How can an internal service providers create value? How can you add value when you don't have "real" clients? Whether IT, HR, finance, legal, logistic...
Les rois du Siam donnaient des elephants blancs en cadeau a leurs invites indesirables. Les couts associes a l'entretien de ces betes entrainaient frequemment les recipiendaires dans la faillite. Votre organisation vous percoit-elle comme un elephant blanc? Les fournisseurs de services internes (TI, RH, finance, logistique, etc.) se font demander de contribuer davantage. De devenir des Elephants Verts. Mais comment? Dans ce livre, Simon Chapleau explore ce qui differentie les fournisseurs de services internes qui reussissent, comment ils s'adaptent aux nouvelles attentes des affaires et...
Les rois du Siam donnaient des elephants blancs en cadeau a leurs invites indesirables. Les couts associes a l'entretien de ces betes entrainaient fre...
Les rois du Siam donnaient des elephants blancs en cadeau a leurs invites indesirables. Les couts associes a l'entretien de ces betes entrainaient frequemment les recipiendaires dans la faillite. Votre organisation vous percoit-elle comme un elephant blanc? Les fournisseurs de services internes (TI, RH, finance, logistique, etc.) se font demander de contribuer davantage. De devenir des Elephants Verts. Mais comment? Dans ce livre, Simon Chapleau explore ce qui differentie les fournisseurs de services internes qui reussissent, comment ils s'adaptent aux nouvelles attentes des affaires et...
Les rois du Siam donnaient des elephants blancs en cadeau a leurs invites indesirables. Les couts associes a l'entretien de ces betes entrainaient fre...
How can you add value when you dont have "real" clients? Whether IT, HR, finance, legal, logistics or other, internal service providers are being asked to step to the plate and become value creators. But how?
Why are some internal service providers considered strategic partners while others are merely cost centres? Why some ISP seem to have limitless budgets while others fight for every penny they have? Personality: the most powerful way to look at internal service providers and the value they add. And it all starts with four personality profiles: the...
How you adding business value?
How can you add value when you dont have "real" clients? Whether IT, HR, finance, legal, logistics or other, i...
Most of us believe that business value is achieved through new projects and governance. That's a mistake, says Simon Chapleau. The secret to business value in IT is to get users to actually use the applications and become engaged. But that only happens if they are not dissatisfied. Drawing on a comprehensive study of over 200 organizations, Chapleau exposes the mismatch between what drives business value and what IT leaders actually focus on. In Aligned, he examines the six factors that drive business value and offers smart and surprising techniques to put them into action. Bursting with big...
Most of us believe that business value is achieved through new projects and governance. That's a mistake, says Simon Chapleau. The secret to business ...
Qu'est-ce qui distingue les departements TI a forte valeur commerciale? La plupart d'entre nous croient que la valeur commerciale des TI provient des projets et de la gouvernance. Ceci est une erreur, dit Simon Chapleau. Le secret de la valeur commercial des TI est d'inciter les utilisateurs a utiliser les applications et devenir engages. Mais ceci arrive seulement s'ils ne sont pas insatisfaits. Se basant sur une etude de plus de 200 organisations, Chapleau expose l'ecart entre ce sur quoi les leaders TI mettent l'accent et ce qui entraine vraiment la valeur commerciale des TI. Au travers...
Qu'est-ce qui distingue les departements TI a forte valeur commerciale? La plupart d'entre nous croient que la valeur commerciale des TI provient des ...
