This manual guides macro practitioners as they bring service users into the community planning process. The authors have developed the Community Development Planning Model (CDPM)-a cohesive eight step planning framework anchored in the concept of empowerment. This framework changes the relationship between service users and providers by structuring defined parallel and joint planning tracks that encourage not only service user participation but leadership, and promotes democratic decision-making. Using this model to engage service users encourages transparency, allows for the inclusion of...

This innovative book equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations.