The level of profit maximization of any organization arguably relies on providing a safe or peaceful working environment and ensuring proper training and development programmes. However, employees are very often bullied, exploited and harassed by other employees or employers. This study identified factors and issues responsible for sexual harassment, employee motivation in the National Health Service of United Kingdom and offered some significant .

This study concentrates on Tesco and Sainsburys - two major retailers in the United Kingdom as cases. The contents are rigorously developed under the title A Comparative Case Study Investigating the Adoption of CRM - The Case of Tesco and Sainsburys. From cross comparison viewpoint, the set objectives are: first, to explore the key influential aspects of Customer Relationship Management (CRM); second, to identify the current trends of CRM adoption; third, to identify the CRM practices employed by Tesco and Sainsburys; and finally, to critically evaluate and compare the impact of the CRM...

Motivated employees are critical for the success of any organisation. This is especially true in the service industry where the employees form the primary customer facing asset of the company. In view of the difficult economic conditions prevalent in most developed countries, it has become critical for retail companies to have motivated staff. This study uses a sample of 30 Superdrug (UK) employees based at High Holborn, London to assess the key motivational factors and their link to employee commitment. The results show that, while the majority of the employees demonstrate high levels of...

This book outlines the impacts of property mortgage sale affecting the recent global recession. Critical explanations are offered in defined areas of property mortgage and complex nature of the global recession. Diverse data types as relevant are collected to analyse the specific situations. Interviews are conducted with employees, employers and responsible officials representing the mortgage market followed by an in-depth industry analysis. A set of questions covering diverse aspects of the mortgage market are used for the data collection purpose. Data and information as collected from the...