This case study book serves as a companion to the text The Business of Human Services: A Guide to Running a Successful Human Services Company. A more complete understanding of the human services industry requires not only studying the text chapters, but also applying those principles to situations that have occurred in real life.

Since the 1970s, private human services organizations have been assuming the critical responsibility to care for people with disabilities, a duty formerly carried out by the government, religious organizations, or others. Yet the philosophy of...