A Must Have Management Tool For Individual & Team Development It doesn't matter if you are a company President, Operations Leader, Customer Service Representative, Sales & Marketing Director or "name your title..".the need for continuous self improvement is universal. Successful individuals make a proactive effort to continuously develop 4 Essential Skills 1-Lead, 2-Manage, 3-Perform in their Job, 4-Communicate Effectively. This 4-pronged skillset applies to your job, no matter what your title or level in the hierarchy. If you strive to collectively improve in these four areas, you will...